Become our partner

partner with a fast growing patient platform

We are always looking to give our customers the best possible care. If you are a clinic or you are a patient agency with experience in  international health or medical tourism we would like to encourage you to reach out to us.  

We look forward to working with you on our vision to help optimize healthcare conditions for all people irrespective of their home country.

stethoscope, listen, care

F.A.Q.

Please feel free to contact us with any additional questions you might have regarding a partnership with Sanoom. We guranteee an initial response within 24 hours. 

Sanoom is looking for experienced patient agents, medical tourism agencies, clinics with international patient offices as well as physician offices with a keen interest in accompanying international patients.

  • For patient agents and medical tourism agencies:

After you have reached out to us, we will take time to discuss your professional experiences, expertise and wishes, to make sure we can match patients to you. Our business model is based on quality, transparency and trust – shared values with our partners and the basis of fruitful partnership.

Once both sides have agreed on the way of cooperation, we will set up a contract between us.

Afterwards we provide you with requests and contact details from international patients

  • For clinics and physicians offices:

After you have reached out to us, we will take time to discuss your current model of international patient pathways and elaborate on your expectations and possible volumes. 

Once both sides have agreed on the way of cooperation, we will set up a contract.

  • For patient agents and medical tourism agencies:

Partnering with us, you will experience different relevant benefits:

  • access to a steady and growing incoming patient base 
  • access to relevant high scale trainings that will help you to improve your skills and services
  • through invoice control you will experience no disputes over invoicing
  • we offer additional services like translations, visa applications and hotel bookings

You can therefore concentrate on your core competence in supporting patients in their individual health journey.

  • For clinics and physicians offices:

You can concentrate on your ultimate task – bringing the best medical care to your patients – without bothering with the administrative burden (e.g. visa application, language hurdles). These tasks will be taken care of by our experienced patient agents or medical tourism agencies.

You have the possibility to optimise your patient flows and patient volumes which will be  tailormade to your individual needs and capacities.

  • For patient agents and medical tourism agencies:

Successful customer intermediation will be charged by a provision payment of the total amount that you charge your customers/patients. No monthly payments or recurring liabilities do occur.

  • For clinics and physicians offices:

Our service is free of charge for you. Nevertheless,  we will set up a contract in mutual agreement as part of our transparency code

  • For patient agents and medical tourism agencies:

Highly skilled patient agents are key to our business. You will receive

  • recommendations for clinical specialists 
  • expertise in international &, cultural management and medical expertise 
  • support in translation of medical documents 
  • access to a wider caregiver network to support patients’ treatment journey  

Moreover,  you will receive relevant trainings for all aspects of your job from us, including

  • ins and outs related to visa procedures
  • key aspects and flows within the German healthcare system
  • training on the legal aspect of medical advertisement and contracting

We aim for free choice, widest portfolio and full transparency for patients. Therefore we do not enter exclusive partnerships.

Please understand that we do not publish our partners online, as we respect their privacy and those of their clients. Please contact us if you want to gain further information.